Getting oriented
Dashboard
The first screen after signing in. It answers one question: is anything wrong right now.
What it is for
The dashboard is a summary, not a place to work. It exists so you can sign in, see that everything is fine, and close the tab. Everything on it is a shortcut into the screen that owns the information.
The four figures at the top
| Figure | Means |
|---|---|
| Assets | How many domains and IPs you are monitoring |
| Active listings | How many blacklist listings are live right now. Anything above zero needs attention |
| Health score | The average score across your assets |
| Checks (24h) | How many checks ran in the last day. Proof the monitoring is actually running |
Read them left to right and stop as soon as one is wrong. Active listings is the urgent one: a listing is already costing you delivery, where a falling score is a warning about what comes next. See blacklists.
Reading the health score
It is an average, and averages hide single failures. One badly listed domain among twenty healthy ones barely moves it, so a comfortable score is not evidence that every asset is comfortable.
Treat it as a trend to watch rather than an all-clear, and use the watchlist card below it for the per-asset answer. How scoring works explains what moves a score.
The cards below
- Portfolio health spreads your assets across score bands, so you can see whether you have one problem or a general slide.
- Week over week compares now with seven days ago. The direction is often more useful than the number.
- Blacklist health history plots listings over time. A domain that keeps returning to the same list is a different problem from a one-off.
- Asset watchlist is the anti-average: the specific assets that are flagged or listed, named. When the health score looks fine and something still feels wrong, look here.
- Protection coverage shows which checks are switched on across your assets. It answers a question people rarely think to ask, which is whether the thing that broke was being watched at all.
- Inbox Boost and Inbox placement summarise those two modules, with the detail on their own screens.
Recent alerts
The latest notifications, newest first, with the asset and the severity, so you can see what changed without opening the alerts screen. It is a view of the same events rather than a second list, so the two cannot get out of step. Full history is under alerts.
If a card is not there
The dashboard is assembled from what your role can see. Someone without inbox test access has no placement card, and it is absent rather than empty or locked. So two colleagues can genuinely see different dashboards, which is by design. See team and roles.
Where the numbers come from
Nothing here is calculated on the dashboard. Every figure is the current value from the module that owns it, so when a number looks wrong the answer is on that module's screen, where the underlying checks and their timestamps are shown.
| On the dashboard | Owned by |
|---|---|
| Active listings, blacklist history | Blacklists |
| Health score, portfolio health, week over week | Scoring |
| Checks, protection coverage | Deliverability |
| Inbox Boost card | Inbox Boost |
| Inbox placement card | Placement tests |
| Recent alerts | Alerts |
When it looks empty
A new workspace has nothing to summarise. Add an asset and the first checks start on their own. See adding assets, or the quick starts for the whole first-day sequence.
A quiet dashboard on an established workspace means something else entirely: nothing is wrong. That is the state you want it in most of the time.