How SenderSignal collects, uses, and protects your information.
Last updated: June 22, 2026
Info Science Labs Corp (“Company,” “we,” “us”) operates SenderSignal. This policy describes how we collect, use, and protect your information.
You add domains, sending IPs, DNS records, alert rules, and integration settings to use monitoring, Inbox Boost, and deliverability features.
SenderSignal does not permanently store email message bodies from your mail systems for monitoring. If you enable Inbox Boost or placement testing, message content may be processed in transit for delivery only. Metadata (timestamps, delivery status, bounce data) may be retained for deliverability monitoring and compliance.
When you run an inbox placement test, you send your own message to seed mailboxes that we operate. If content analysis is enabled for your workspace, one delivered copy of that message is captured from a single seed mailbox and analysed, so we can explain why it landed where it did. This applies only to messages you deliberately send to our seed addresses. We never read mail sent to your real recipients.
The captured message is held for up to 24 hours so that a failed analysis can be retried without asking you to run the test again, and is then permanently deleted. The resulting report contains no message body and is kept with the test.
As part of that analysis, the subject line and body are sent to an external AI provider (currently Google Gemini) to assess tone, clarity and how the message is likely to be classified. If you would prefer your content not to be processed this way, contact us and we will exclude your workspace. Placement testing continues to work without it.
We do not sell your personal data. We may share data with:
We implement industry-standard security measures including encrypted credentials, role-based access control, and encrypted data transmission (TLS). API keys and integration tokens are stored securely.
Account data is retained while your account is active. Monitoring and warmup metadata is retained for up to 90 days. Messages captured for content analysis are deleted within 24 hours; the report produced from them contains no message body and is kept with the placement test. You may request data deletion by contacting us.
We use cookies that are necessary for the Service to function, including keeping you signed in and protecting against cross-site request forgery. We also use a small amount of first-party analytics to understand which pages and features are used. We do not sell data collected through cookies, and we do not use third-party advertising trackers on the application.
We operate internationally, so your information may be processed in a country other than your own, including by the infrastructure and email providers listed in section 4. Where personal data is transferred out of the EEA or the UK, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
Where the GDPR applies, we process personal data on these bases: performance of a contract, to provide the Service you signed up for; legitimate interests, to keep the Service secure, prevent abuse and improve it; consent, where you have given it, for example for marketing email; and legal obligation, where we must retain records.
The Service is a business product and is not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
You have the right to access, correct, or delete your personal information. You may export your data or request account deletion at any time by contacting us.
We may update this policy. For material changes we will notify you by email or in-product before they take effect, and the “last updated” date above will change.
Info Science Labs Corp
8 The Green, Dover, Delaware 19901, USA